This page will be updated as and when new guidelines are published.

Updated 26th March 2019


Safeguarding Factsheet: Community volunteers during COVID-19 outbreak

This factsheet is designed to address specific concerns that people involved in supporting their community may have at this time. Read the full guidelines here.


Coronavirus (COVID-19) guidance for the charity sector

Guidance has been published by the government to help with running your charity during the Coronavirus (COVID-19) outbreak.

The government is approaching charities regulation during this uncertain period in a flexible and pragmatic as possible in the public interest, whilst helping trustees to be aware of and think about the wider or longer impact of their decisions on their charity.

The new guidelines give you more information on;

How do I get support to pay my charity staff?

How to manage reserves and restricted funds to help my charity through the crisis?

Can I cancel or postpone my charity’s AGM or other key meetings?

Using technology as an alternative to face to face

You can download and read full guidelines here.


COVID-19: Changes to DBS ID checking guidelines

Temporary changes to ID checking guidelines are being made as a result of the coronavirus outbreak.

Due to current measures that have been put in place as a result of the coronavirus outbreak, we’re aware that organisations are having difficulty following the DBS ID checking guidance.

Currently, when validating ID documents, it is best practice to carry the examination out face-to-face with a live video link as an alternative method. Under the current guidance, the ID checker must be in physical possession of the original documents so they can be checked for indicators of fraud.

As the public is being advised to work from home where possible, this is causing difficulties in receiving the physical documents and is delaying applications, and in some cases, preventing applications from being submitted.

To ensure that the necessary DBS checks can still be carried out, the DBS ID checking guidance will be changed for a temporary period.

The change will enable:

The applicant will be required to present the original versions of these documents when they first attend their employment or volunteering role.

The change will come into effect from today, 24 March 2020.

Please ensure that you follow the advice on GOV.UK around checking identity documents for indicators of fraud, which can be found here.

You can download the full guidelines here

For more information about the changes, please contact customerservices@dbs.gov.uk.


NCVO Charity Sector Guidelines

The National Council of Voluntary Organisations has published comprehensive guidelines for charities dealing with the coronavirus crisis. please visit https://www.ncvo.org.uk/practical-support/information/coronavirus 


Information for Fundraisers about Coronavirus

Information for fundraisers to help everyone in the fundraising community have the right information to guide any action you might need to take. Please visit, visit the institute of fundraising website here.