Local update


Case rate per 100,000 people for 7 days Elmbridge: 19.7 (Last week: 32.9)

Please keep hands, face, space even after the vaccine.

Surrey’s data dashboard is updated daily

Coronavirus update pages:

Elmbridge Borough Council

Surrey County Council


National Update

Lockdown – Roadmap 12 April 

All retail shops, personal care, most outdoor attractions and small outdoor events can reopen, e.g. hairdressers, nail salons, zoos, theme parks, drive-in cinemas/ concerts, fetes.

Outdoor hospitality venues can reopen with table service only, e.g. pubs, bars, restaurants.

Indoor leisure and sports facilities can reopen for individual exercise or exercise with your household or support bubble.

All childcare and supervised activities are allowed indoors or outdoors for all children.

Parent and child groups can take place indoors for up to 15 people (children under 5 are not counted).

Weddings, civil partnership ceremonies, wakes and other commemorative events can take place for up to 15 people (people working at the event are not counted), including at indoor venues permitted to open or where exemptions apply. Wedding receptions are allowed for up to 15 people but must be outdoors (not including private gardens).

Care home residents can nominate two named individuals for regular indoor visits following a rapid test.

Self-contained accommodation can open for overnight stays in England for household/ support bubble.

Travel should continue to be minimised where possible and international travel restrictions still apply

Remember Hands, Face, Space, Fresh Air to keep yourself and others safe as we move to the next steps.


Surrey Heartlands CCG vaccination teams continue to work through their planned schedule for second doses, typically given 11-12 weeks after the first dose. You should be contacted around 11 weeks after your first dose to make an appointment. Please don’t worry if you are still waiting – you have not been forgotten and will be contacted soon. For vaccination queries, check Surrey Heartlands FAQs or if your question is not answered, contact their helpline from 09:00-16:00 Mon-Fri on 0300 561 2500 or




Reducing Health Inequalities

Govt report on reducing COVID-19 health inequalities

* Check Before You Share Toolkit for tackling social media disinformation – Department of Culture Media & Sport resources featuring BAME health workers and faith groups

* Public Health England video in British Sign Language on vaccination for older adults

* BBC videos in South Asian languages on lockdown mental health and debunking vaccine conspiracy theories(Punjabi, Bengali/ Sylheti, Urdu, Gujarati, Tamil)

* TV legend and former president of Surrey County Cricket Club, Trevor McDonald, visited Woking to film a video promoting vaccine uptake in BAME communities together with Good Morning Britain’s Adil Ray

Get Help to Buy Food & Milk (Healthy Start)

Only 50% of eligible people claim their voucher

The payment rate increased on 1 April 2021

If you are pregnant or have children under 4 you may be entitled to free vouchers

or monthly payments to spend on:

You may also be entitled to collect vitamins – ask your Health Visitor for more details.

You will receive:

Eligibility depends on what benefits you or your partner are receiving.

Visit the Healthy Start website to find out more and how to apply


Every test helps stop the spread

Rapid lateral flow tests (LFDs) are a vital tool to help identify cases of COVID-19 we otherwise would not find. 1 in 3 people with COVID-19 show no symptoms and potentially spread it without knowing – LFDs help prevent the spread of infection, detect outbreaks and save lives.

LFDs are easy to use, accurate and give results in 30 minutes so people who test positive can self-isolate immediately and avoid passing on the virus to family, friends and colleagues. 

From Fri 9 April everyone in England without symptoms will be able to regularly have a free rapid COVID-19 test twice a week. 

People aged 16+ can get a free LFD test at a Surrey community testing site or participating pharmacy

You can either:

* Book Online

* Call 020 8865 1952 (Mon-Fri 08.30, Sat-Sun 09:00-17:00, local charges will apply)

* Collect a test kit for home use

You will receive your result by text/ email from NHS Test & Trace, usually within 30 minutes.

Some people may be able to access a test via their place of work or study.

Alternatively, you can order test online from the national programme to be posted to your home.

What to do if you have a positive LFD result

If the PCR test is negative, you and your household/ support bubble can stop self-isolating

Please check for the latest information on opening hours and eligibility before travelling to a test site – Surrey County Council’s testing website is updated regularly.

Supporting the community

Mental Health for all ages 

(24 hours a day, 7 days a week) or text 07717 989 024, people with hearing impairments can dial 18001 0800 915 4644 from their textphone or smartphone app. Website:

For information on child and adolescent mental health and services for parents and professionals Call

Business support

Elmbridge Borough Council has various support for the business community, please click here to find out more.

The Digital High Street Fund – helping independent high street retailers establish or upgrade e-commerce websites; click here to find out more.

Community Support 

The ‘Here to Help’  advice and signposting to support our residents who are financially impacted at this time. Click here for more information.

Community Champions: Find out more about Community Champions. Click here to find out more.

Wellbeing information: is being distributed to residents via social media, the resident’s e-newsletter and our website. Click here to find out more.

Community helpline: 0300 200 1008 (Monday-Friday 9am-5pm)

SMS: 0786 0053 465 for deaf and hearing-impaired residents only (Monday to Friday 9 am-5 pm)

Please click here for Information for Clinically Extremely Vulnerable.
Tel: 01372 474 900 or email: shield@elmbridge.gov.uk  (Mon-Fri 9am-3pm)

Email news: Read the latest bulletin and sign up to receive regular updates.


Sign up to become COVID Champions

Community COVID Champions are playing integral part in the fight against misinformation. Join our growing network in Elmbridge, Epsom & Ewell and Mole Valley.

Surrey COVID community Champions

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