Do you have a strong sense of social justice?

Do you have a good awareness of current social issues and the impact they may have on our clients and local communities?

Would you like to volunteer to be part of team with similar interests?

Do you have basic IT skills?

By using evidence collected from our clients, you can help to bring about changes in local and national policies and services.

This will benefit many people, even those who have never used Citizens Advice services.

As a campaign volunteer you will be involved in a variety of areas depending upon your skills and the time you have available. You might;

Raise awareness with staff and volunteers of current social policy issues.

Check evidence forms for quality regarding clients' issues and problems.

Identify and raise relevant issues with Citizens Advice nationally.

Conduct research and write reports.

Get involved in media campaigning.

Liaise with other bureau and external agencies.


What skills do I need?

An awareness of key current social issues.

Good communication skills particularly report writing and the ability to analyse complex information

Basic IT skills and willingness to learn further IT packages and good level of written and spoken English.

Training and support will be provided

  • Black, Asian & Minority Ethnic (BAME)
  • Crime and Criminal Justice
  • Disability
  • Domestic Abuse, Rape and Sexual Abuse
  • Employment, Education and Training
  • Families and Parenting
  • Health and Hospices
  • Homeless and Housing
  • Mental Health
  • Older People
  • Prisoners & Ex-Offenders
  • Refugees
  • Substance Misuse and Addiction
  • Veterans and Armed Forces
  • Young People
  • Administration and Office
  • Advice and Information
  • Fundraising
  • Legal work
  • Marketing, PR, Social Media


When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Flexible both with hours and location Initial training after induction


Library Building
14, Gresham Road

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