The role will support Crossroads Care Surrey by providing companionship support to people who are isolated at home and dependent on carer support from a friend or family member. You will provide support, conversation and companionship to people that are sick, disabled, or infirm. They may be coming to the end of their life and have been isolated or shielding at home during the Covid-19 lock down, with few people to talk to but their carer.

As a Volunteer, you would provide companionship to someone being cared-for, while at the same time offering their carer a short break. You will engage the cared-for person in conversation or activities (puzzles, games, crosswords, soduku, garden centre visits, coffee shops etc). Companionship would be provided in people’s homes, or in the local community, during visits of between 1-3 hours. We will provide you with full PPE, including face shields, masks and gloves, so that you can feel safe going into people’s homes and we will provide you support through training and supervision.

We ask you to commit to a minimum of one visit to a client each week, ideally to the same family so that you can build relationships and demonstrate reliability. Where possible, we will roster visits on the same day and times each week.

If you are interested in taking this role on alongside another volunteer role, such as Befriender or Community Outreach, we would be more than happy to consider you for those you are interested in.

What skills do I need?

Access to a laptop or PC if possible, and willingness to connect to cloud-based telephone app and rostering systems • This role is subject to a DBS check General caring skills which will include: • Patience • Sense of humour • Listening skills • Adaptability • Discretion • Honesty and reliability • Confidentiality

  • Children
  • Disability
  • Mental Health
  • No Specific Interest
  • Older People
  • Befriending & Buddying


When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

A minimum of 1 visit (between 1-3 hours) per week, up to 5 days per week, depending on what suits you. We can work around times that you are available, so mornings or afternoons only will be fine.

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