To support Crossroads Care Surrey in responding to Covid-19 by providing telephone or virtual call befriending support to people who are isolated at home and dependent on Carer support from a friend or family member. We would like to give support, conversation and companionship to people that are sick, disabled, infirm or coming to the end of their life and that have been isolated at home during the Covid-19 lock down, with few people to talk to but their Carer.

We would like to give befriending support to people being cared-for, while at the same time offering their Carer a short break while you engage the cared-for person in conversation. Calls could last anything from 10 minutes to 30 minutes and you will ensure you can listen with understanding, patience and then respond appropriately.

What skills do I need?

Access to a laptop or PC and willingness to connect to cloud-based telephone app and rostering systems • This role is subject to a DBS check General caring skills which will include: • Patience • Sense of humour • Listening skills • Adaptability • Discretion • Honesty and reliability • Confidentiality

  • Disability
  • Mental Health
  • No Specific Interest
  • Older People
  • Befriending & Buddying


When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Anything from 1-5 days per week, depending on what suits you. We can work around times that you are available so mornings or afternoons only will be fine. We ask only that you commit to supporting 2 - 4 clients/people with care needs each week with regular befriending calls.

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