The role is to provide level 3 counselling to support to patients, family members and those recently bereaved in our wider community in the context of Covid-19 It may also be to offer level 3 counselling to professionals affected by caring for the same cohort of people.

Tasks and activities

• Providing counselling to allocated clients on a one-to-one or group basis working remotely via telephone or online secure platforms

• Follow-up administration, including maintaining electronic records

• Participating in regular quarterly supervision provided by the Hospice in accordance with best practice (it is advised you have a separate individual supervisor in addition to hospice supervision)

• Completing the Hospice organisational induction, including the relevant mandatory training activities

• Completing an annual review

What skills do I need?

Skills and personal qualities

• To hold a BACP accredited counselling qualification; diploma level or above

• To be a member of the BACP

• Experience of offering counselling support post qualification

• To attend regular clinical supervision sessions that you organize as part of your practice

• Experience of working with grief and loss

• To have completed/to be working towards completing online counselling training

• Flexibility to be able to respond to the needs of the service

• Able to maintain confidentiality at all times.

• Enjoy working as a member of a team.

• A commitment to our values of integrity, compassion, accountability, respect and excellence.

Other requirements

• To have had no close bereavements in the past 2 years

• To be able to attend training sessions

• Appreciate the importance of self-care to cope with the emotional demands of bereavement work and a willingness to participate in supervision.

Training and support

• Organisation Induction

• Quarterly supervision and ongoing training input

• Access to the PAH education programme

  • Health and Hospices
  • Mental Health
  • Older People
  • Counselling


When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening No No No No No No No

Availability Details

Time commitment 1 group session per month for patients, family members or bereaved people in our care area (who were not under our care) – approximately 2 hours (including pre and post session work) Or 1 group session per month for professionals coming to terms with their current workload which includes an increased number of people affected by the Covid-19 virus and its effect on others – approximately 2 hours (including pre and post session work) In addition, Fortnightly 1:1 hourly sessions for patients, family members or recently bereaved people (for people whose loved one was not under our care) up to 2 clients Or Fortnightly 1:1 hourly sessions for professionals working in areas where there is an increased number of people affected by Covid-19 -up to 2 clients

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