The main role of a Tool Ambassador is to be our first contact in their local community.

Our Tool Ambassadors are the people that members of the public contact to donate tools.

Our Tool Ambassadors collect the donated tools, load them into boxes (easy to get from supermarkets), and store them ready for one of our vans to collect. They then arrange with their local Van Manager for them to be collected by a TWAM van. 

Members of the public will contact you via email or phone. We will give you a TWAM email that goes on our website and will only give out your phone number to people who ring our office (because they may not use email).

You can then arrange to either pick the tools up from them, or have them dropped off at your house, whichever you prefer.

You will then need to store them until the TWAM van comes to you to collect them. This can either be on a rota basis, or when you ring your named Van Manager to ask for a collection. Many collectors also promote themselves in local magazines and notice boards. 

What skills do I need?

Tool Ambassadors need to be enthusiastic about what we do and the transforming power of tools.

Many people donating tools do so following bereavement, so we need sensitive people willing to stop and talk, rather than rush off. In others words, kind and friendly people!

Legally we will also need to check you have adequate motor insurance and your car has an MOT.

  • Children
  • Employment, Education and Training
  • Families and Parenting
  • Driving

Details

When can I volunteer?

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Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Members of the public may email or ring you day or evening, but when you choose to collect is entirely up to you.

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